Frequently Asked Questions

 Turo rental is a peer-to-peer car rental platform that allows individuals to rent their personal vehicles to others. To rent a car through Turo, you can browse the available listings in your desired location, select a car that meets your needs, and submit a booking request. The car owner will then review your request and either accept or decline it. If accepted, you can coordinate with the owner to arrange pick-up and drop-off details. During the rental period, you are responsible for taking care of the car and returning it in the same condition. Turo provides insurance coverage options for both car owners and renters. 

To rent a car on Turo, you typically need to meet certain requirements. These requirements may vary depending on your location, but some common criteria include:

• Age: Most renters need to be at least 18 or 21 years old, depending on the location and the specific car owner's requirements.
• Driver's License: You should have a valid driver's license and meet any additional requirements set by Turo or the car owner, such as having a clean driving record.
• Verification: Turo may require you to complete a verification process, which may include providing personal information, a profile photo, and other documentation to ensure your identity.
• Payment: You need a valid payment method, such as a credit card, to book a car on Turo.

It's important to review the specific requirements listed by each car owner as they can have additional conditions or preferences.

Turo provides insurance coverage options for both car owners and renters. When renting a car through Turo, you have the choice to opt for either the Turo Protection Plan or a commercial insurance policy. The Turo Protection Plan offers different levels of coverage, including liability insurance and physical damage protection. The cost and coverage details vary depending on the plan you choose and the value of the car you're renting.

If you have your own commercial rental insurance policy, you may be able to decline the Turo Protection Plan and rely on your existing coverage. However, it's essential to consult your insurance provider to ensure your policy extends coverage to Turo rentals.

It's crucial to carefully review the insurance options and understand the terms and conditions, deductibles, and coverage limits associated with each plan before making your choice.